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Program Phases

At MATRIXX Software, our experts are your experts. We offer delivery support for customers and partners that need our knowledge and domain expertise in the following ways:

  • Access to MATRIXX Software product subject matter experts:
    • On a time and materials basis.
    • To support a set of agreed and specific tasks and activities.
  • Supplement the MATRIXX Software Technical Account Manager where one-off support for specific tasks is required.

MATRIXX Software is flexible and demand-driven in all engagements, and we can be involved at any or all program phases with most activities both onsite and offsite as required.

For more information on MATRIXX Software Delivery Support, please contact us.

Pre-packaged Services

MATRIXX Software also offers pre-packaged services for Communications Service Providers (CSPs) and Partners who have specific requirements during different phases of their project, including:

  • Discovery workshop.
  • Sizing service.
  • Proof-of-concepts.
  • Installation and configuration service.
  • Pricing configuration.
  • Advanced configuration service.
  • Test strategy and support.
  • Sizing service.
  • Deployment readiness assessment.
  • Upgrade assessment and support.

For more information on MATRIXX Software Pre-packaged Services, please contact us.

Read more in the Delivery Support Professional Services Brief